Waitematā Train Station: delays, cancellations and waits

How the trains at Waitematā (formerly Britomart) on Auckland's East-West Line actually ran: how many left late, how many left early, how many never turned up at all, how long you really wait between them and how long the trip to the city takes. Recorded at this platform, day after day.

Waitematā is served by two of Auckland's rail lines (the East-West and the South City), so trains calling here are counted separately for each. It is stop 17 of 27 on the Swanson ↔ Manukau run, between Te Waihorotiu and Ōrākei. It was called Britomart before the City Rail Link timetable, and a decade of public record is filed under that name. Four things are recorded at this platform and nowhere summarised on its behalf: how late departures were, how many booked trains never came, how long the gap between trains actually ran against the timetabled gap, and how long the ride between here and the far end of the line actually took.

Waitematā

Journey time
–

No single figure here. This is Waitematā, the hub the East-West Line's times are measured to. See below.

How long rides took compared with the timetable, and where time was lost.

A trip counts if it's no more than 5 minutes slower than planned. Arriving early never counts against it.

Punctuality can't see this. A train that leaves late but keeps pace costs you no time on the way. One that leaves on time and crawls does.

We time the ride from here to the city, and back.

How we measure

Typical time from here

How long the trip takes, not how often it runs to time.

DestinationTypical trip
PaerātāSouth City1h 06musually (1h 05m – 1h 09m)
DrurySouth City1h 00musually (57m 58s – 1h 03m)
ManukauEast-West38m 42susually (36m 23s – 41m 09s)
HendersonEast-West37m 27susually (35m 33s – 40m 02s)
PuhinuiEast-West32m 08susually (30m 02s – 34m 15s)
New LynnEast-West26m 19susually (24m 12s – 28m 37s)
ŌtāhuhuEast-West23m 32susually (21m 59s – 25m 34s)
PanmureEast-West15m 23susually (13m 24s – 16m 44s)

How this stop compares along the line

In running order. Each stop is scored on its journey to Waitematā, so Waitematā has no reading of its own. Drawn along the East-West Line.

Waitematā–
  • Line average (98.2%)
  • This stop

What isn't timed from Waitematā

The East-West Line and South City Line both measure their journey times TO Waitematā. It's the hub every other stop on those lines is timed against. Neither has a "from Waitematā" figure to report, so they contribute only the trips that carry on past here.

None of this is a gap in what the trains did, or in what we captured. Every train through Waitematā is recorded the same as anywhere else. How late it ran, whether it ran at all, and how long the wait was are all measured normally, in this station's other chapters. It is journey TIMES, and only on the lines named above, that are shaped by where the line runs.